AMC and Customer Service Call Management Application v2.2
Annual Maintenance Contract (AMC) is an effective and useful web-based Application. AMC management software keeps track of all the information related to contract with multiple product. You can track expiry date of AMC, EMI payment of AMC, due date of payment, track customers’ call and much more. This online based AMC and Call Management Software will send notification to the clients to renew AMC when your AMC is getting expired. Under the contract product provide service to customer from taking complaint management, email, warranty management, call management and SMS sender which is a very important aspect of customer relationship management. Even your technician can close a call onsite and create digitally field report.